International Fortress Gun Safe Warranty
If you experience any problems with your International Fortress safe, please contact our warranty service hotline. We want you to be completely satisfied with your safe. Your dealer cannot provide warranty service for this product. All warranty service must be pre-authorized by International Fortress. Please have your safe serial number and your proof of purchase in hand prior to calling the warranty service number. No assistance can be provided without your serial number. Please call toll free at (800) 334-6060
Limited Materials and Workmanship Warranty
International Fortress warrants your safe to be free from defective materials and workmanship for five years from the date of original purchase with the exception of the combination lock (which carries a one year parts and labor warranty and any electrical or lighting accessories (which carry a 90-day warranty). This warranty does not apply to damage or loss resulting from accident, alteration, misuse, unauthorized entry or improper installation, damage resulting from exposure to moisture and/or condensation, nor does it cover wear or scratching of paint or plating. If the product should become defective within the warranty period, International Fortress will repair or replace it (at International Fortress Company's discretion) free of charge. A replacement safe or part will be shipped curbside delivery (for destinations in the continental United States). Should any defect be noted, the purchaser agrees to inform International Fortress in writing before any work is performed. All repair work claimed under this warranty must be approved by the manufacturer prior to repair. Any unauthorized repair, dismantling, or tampering with the locking mechanism shall nullify this warranty. International Fortress will not be liable for consequential or incidental damages or expenses. This warranty is in lieu of any other warranty from International Fortress, whether expressed or implied, including but not limited to, any warranty of merchantability or fitness for any particular purpose. This warranty gives you legal rights. You may also have other rights, which vary from state to state.
Fire, Flood and Break-In Limited Warranty
International Fortress will repair or replace free of charge that is damaged during an attempted break-in, a successful break-in, and flood or by a fire during the lifetime of the original consumer purchaser provided the purchaser's homeowners insurance does not cover the claim. The safe must be returned to the factory along with a report by the investigating police or fire department, documentation from the purchaser/policyholder's insurance company stating that the claim is not covered, and proof of purchase. For safes in the continental United States, International Fortress will arrange for and cover the shipping costs both to and from the factory and any locksmith costs necessary to open the safe. A comparable new safe or the repaired safe will be returned to the owner (curbside delivery). IMPORTANT: This offer specifically excludes the contents of the safe. It also excludes damage to the safe due to acts of God, terrorism and war, and applies only to home/residential, non-commercial use of the safe. This offer only applies to our gun safe line of safes and excludes all of Southern California Safe's other products.